This Privacy Policy describes how the TAMA//TAMA TAXI mobile application operated by HongKong Light Up Limited (Certificate No. 71922972-000-06-22-2; hereinafter: HKLU) located in Hong Kong, having its registered office at Flat/RM 918, WORLD-WIDE INDUSTRIAL CENTRE, 43-47 SHEN MEI STREET, FO TAN, SHATIN collect, use and process your personal data, for what purpose this personal data is collected and the rights you have under data protection laws and regulations.

HKLU is responsible for the processing of your personal data and can be contacted by sending an e-mail to admin@hongkonglightup.com or by post to the aforementioned address.

This Privacy Policy is valid for all TAMA/TAMA TAXI websites, applications, services, contracts and tools that do not contain their own data protection provisions.

If we make material changes to our Privacy Policy, we will notify you in the TAMA/TAMA TAXI app via a notification or email. Subject to applicable law, you consent to updates to our policy if you use our services after such updates.

1) Personal data collected

Personal data we collect:

Personal data :

We collect information that you provide to us when you create or modify your TAMA/TAMA TAXI customer account. The opening of a customer account is reserved for persons over 18 years of age. If you provide personal data relating to a minor for whom you are the legal representative, you do so under your sole responsibility and expressly acknowledge that you are legally authorized to do so.

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.

Personally identifiable information may include, but is not limited to:

E-mail address

First and last name

Phone number

Address, State, Province, Postal/ZIP Code, City

Usage data

SMS for one-time verification

SMS authorization is required for one-time verification of the user's mobile number. When we log into the app with the mobile number, we need the OTP to verify the user's identity.

 

Usage data:

Usage Data is collected automatically when using the Service.

Usage Data may include information such as your device's Internet protocol address (eg, IP address), browser type, browser version, the pages of our Service that you visit, time and date of your visit, time spent on these pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device you are using, your mobile device's unique identifier, your mobile device's IP address, your operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

 

Geolocation data:

TAMA/TAMA TAXI aims to connect passengers and transport service providers/drivers. Passenger geolocation data is collected only when the TAMA/TAMA TAXI app is activated. Geolocation data collection stops after closing the application. Passengers can use the app without enabling location data collection. However, this may restrict the functionality of the service. If you do not allow TAMA/TAMA TAXI to collect your location data, you must enter your pick-up address in addition to the destination address. Furthermore, location data will be collected during the ride through the driver and linked to your account, even if you do not authorize the collection of your location data by TAMA/TAMA TAXI.

Device Information:

TAMA/TAMA TAXI may collect data about the devices you use to access our Services, including device model, IP address, operating systems and versions, software, file names and versions, language preferences, unique hardware identifiers, advertising identifiers, serial numbers, location data, and mobile network data.

 

Transaction data:

We collect information on transactions related to your use of our services and the services offered by the driver via the application, including the details of the order, the date and time of the delivery of the race, the amount invoiced , distance travelled, route and payment method.

 

Communication data:

We allow passengers and drivers to communicate with each other through phone calls or text messages. To provide this service, TAMA/TAMA TAXI receives certain call or text information, including the date and time of the interaction, but does not have access to the content of the communications. TAMA/TAMA TAXI may use this information for analytical purposes to improve the technical performance of the application. The passenger can communicate directly to TAMA/TAMA TAXI a technical problem encountered while using the application via it.

 

Notes:

We collect the ratings that passengers and drivers have the opportunity to give themselves at the end of a trip.

 

Cookies and similar identification technology:

Cookies are small text files that are stored in your browser or on your device by websites, apps, online media and advertisements. They make it possible to recognize a user's device. TAMA/TAMA TAXI may use cookies and similar technologies, in particular for (i) user authentication, (ii) recording user preferences and settings, (iii) generating statistics, (iv) administering and evaluating the performance of advertising campaigns and (v) analyze traffic and trends, and more generally understand the browsing behavior and interests of users of our services. You can disable the use of cookies by selecting the appropriate settings on your browser. However,

 

2) Purpose of collection

We collect your personal data in the following context:

The conclusion and performance of the contract / your use of the application:

We collect and process your personal data to create and update your customer account and generally enable your use of the TAMA/TAMA TAXI platform through the application by putting you in direct contact with transport service providers.

We obtain customer payment information to process payment for transportation services provided by drivers.

We also use your personal data to communicate with you in relation to your use of the TAMA/TAMA TAXI application/platform, to assist you and respond to your technical requests related to your use of the platform, but also to inform you of new and app updates or other TAMA/TAMA TAXI services.

We collect data on the routes taken by drivers and passengers to calculate the actual amounts of trips made.

 

Protection of legitimate interests:

Personal data may also be processed for reasons of legitimate interest, for example to investigate and detect fraudulent payments or for the exercise of legal rights and defense in litigation.

 

TAMA/TAMA TAXI Marketing Communications:

We use your e-mail and telephone number to inform you of news or send promotional offers, if you accepted it when creating your customer account. We may personalize our communications based on how you use TAMA/TAMA TAXI (frequency, routes, payments). If you no longer wish to receive our communications, you can click on the “Unsubscribe” link at the end of our communications or under the “Settings” section in the TAMA/TAMA TAXI application.

 

3) Transmission of personal data

Your personal data may be transmitted to the following persons or entities:

Drivers:

Data concerning the passenger is disclosed to the driver who has accepted the trip ordered by the passenger via the TAMA/TAMA TAXI application. In this case, the driver will see the first name and the photo if there is one, and the geographical position of this one if this one was activated. The driver may also contact the passenger by phone or text message without however having access to his phone number, which remains anonymous.

 

Customer account holder:

If you use a customer account or profile associated with another person with their authorization, we may transmit information relating to your shopping to the holder of this account/profile.

 

Other Service Providers/Third Parties:

We do not pass on your personal data to any unauthorized third parties. Our employees only have access to the data they need to fulfill contractual and legal obligations. TAMA/TAMA TAXI may engage service providers, agents or mandataries to provide services on TAMA/TAMA TAXI's behalf, including the management of the Websites, Application and Services made available to you. These third parties may possibly have access to your personal data and process them when they provide these services. TAMA/TAMA TAXI requires these third parties (who may be located outside the country from which you accessed the Website or Service) to comply with all applicable data protection laws and security requirements relating to your personal data.

 

Group companies:

In order to meet the requirements of TAMA/TAMA TAXI services or functionalities, personal data may be disclosed to TAMA/TAMA TAXI group companies and partners. The processing of personal data by the companies and partners of the TAMA/TAMA TAXI group will take place under the same conditions as those established in this privacy statement.

 

4 ) Rights of data subjects

You can access and update the personal data of your customer account at any time via the TAMA/TAMA TAXI application.

You can also at any time:

ask us to update, correct or complete the data we hold about you;
withdraw your consent for the processing of your data for a specific purpose;
ask us to delete or erase your data from our systems;
limit or object to the processing of your data;
ask us to provide a copy of the personal data we hold about you in an easily readable electronic format or to transfer this data directly to a third party designated by you.
To exercise the above rights, and for any other questions or comments regarding this Privacy Policy, please contact us by e-mail admin@hongkonglightup.com or by mail addressed to HKLU, attaching a copy of your document to your request. of identity.

TAMA/TAMA TAXI reserves the right, within the framework of a legal procedure and on the injunction of a magistrate, to transmit all the data requested related to the races, as well as to the driver and to his client.

Please note that we are obliged to partly retain your personal data within the framework of our legal and contractual retention obligations even after your request for blocking or deletion. In addition, deletion of your personal data may have the effect of preventing you from continuing to acquire or use the services you have registered.

Finally, where appropriate, you have the right to lodge a complaint with a competent data privacy regulatory authority.

 

5) Security

TAMA/TAMA TAXI takes appropriate technical and organizational measures to protect your personal data and we only store it on secure servers. The application and the site are protected by measures in accordance with the current state of the art against the loss, destruction, manipulation of data, access to them and their modification or disclosure by unauthorized persons.

In principle, the data communicated via the Internet platforms made available by TAMA/TAMA TAXI are transmitted in encrypted form.

When you transmit information to us via the Internet or other electronic communication media, there is always a risk that it will be lost, damaged or manipulated. You therefore do so at your own risk.

If we become aware of a security breach, we will notify affected users so that they can take appropriate action.

 

 

6 ) Retention of your data

We process and store your personal data for as long as required by legal and contractual provisions.

Your personal data will be stored as long as you have an active customer account. If you close your account, the personal data will be deleted from our database unless this data must be retained for legal, accounting, dispute resolution or fraud prevention purposes.

Please note that uninstalling the TAMA/TAMA TAXI app on your device does not automatically delete your personal data.

 

 

7) Permissions

We use the following set of permissions for input purposes only. These permissions are not used to store any type of personal user information.

 

android.permission.CAMERA

android.permission.READ_PHONE_STATE

android.permission.GET_ACCOUNTS,

android.permission.READ_CONTACTS

 

Above permissions are used exclusively to capture camera data, view phone status and read contacts for emergency call. Customer information taken under this permission is appropriately secured and in accordance with the law of “Google consent”.

 

Location Authorization Statement

1) ACCESS_FINE_LOCATION

2) ACCESS_COARSE_LOCATION

3) ACCESS_BACKGROUND_LOCATION

 

1) ACCESS_FINE_LOCATION & 2) ACCESS_COARSE_LOCATION

The above authorization is used only to access the location communicated by the customer, in order to deliver the products or services to the place of delivery or pick-up. The location service is used under the Privacy Policy of the Google Play Developer Program Policies. We do not share any type of location data or customer information for any other service. We assure the customer of a safe and precise delivery or pick-up. The information under the authorization is taken under the law of consent Google consents.

 

3) ACCESS_BACKGROUND_LOCATION

The above permission is used for user-side tracking. The location service is used under the Privacy Policy of the Google Play Developer Program Policies. We do not share any type of location data or customer information as additional resources taken under permission, are properly secured and comply with Google's consent law.

 

 

CONTACT US

We welcome your comments regarding this privacy statement, which you can send to the contact address provided in the application. If there is a breach of this Privacy Policy, we will use commercially reasonable efforts to remedy the breach. The terms of this policy may be amended by us at any time. If you have any concerns about this policy or the services we provide, please do not hesitate to write to us.

 

IN WITNESS WHEREOF, all users of the Application agree that they have read the terms mentioned in this Privacy Policy and agree to be bound by them for so long as they continue to use the Application or benefit from the Services of the Company.

______________ 

 

 

 

 

Privacy Policy For TAMA RIDER

Last update – August 25th , 2022

 

This Privacy Policy describes how the TAMA RIDER mobile application operated by HongKong Light Up Limited (Certificate No. 71922972-000-06-22-2; hereinafter: HKLU)  located in Hong Kong, having its registered office at Flat/RM 918, WORLD-WIDE INDUSTRIAL CENTRE, 43-47 SHEN MEI STREET, FO TAN, SHATIN collect, use and process your personal data, for what purpose this personal data is collected and the rights you have under the applicable data protection laws and regulations.

TAMA RIDER is the controller of the data file in charge of processing your personal data and can be contacted through e-mail at admin@hongkonglightup.com or by post to the forementioned address.

This Privacy Policy applies to all TAMA RIDER websites, applications, services, contracts and tools that do not contain any specific data protection provisions.

Any significant changes made to our Privacy Policy will be notified to you on the TAMA RIDER application or by email. Subject to the applicable law, you consent to our policy updates if you use our services after such updates or modifications have been notified.

 

 

1) Personal data collected

The personal data that we collect is:

personal data

We collect the information that you provide when you create or modify your TAMA RIDER client account. The opening of a client account is reserved for persons over the age of 18 years. If you are the legal representative of a person under 18 and you provide personal data regarding such person, you do so under your sole responsibility and expressly acknowledge that you are legally permitted to do so.

While using Our Service, We may ask you to provide us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address

First name and Last name

Phone number

Address, State, Province, ZIP/Postal code, City

Usage Data

SMS for one-time verification

SMS permission is needed for one-time verification of user's mobile number. When we log in to the application with the mobile number, we need OTP for verifying the user identity.

 

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (eg IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

 

 

Geolocation data

TAMA RIDER's purpose is to connect riders and transportation service providers/drivers. The rider's geolocation data is collected only when the TAMA RIDER application is activated. The geolocation data collection stops when the application is closed. Riders can use the application without activating the geolocation function, however this may restrict the functionality of the service. If you do not authorize TAMA RIDER to collect your geolocation data, you must enter your pick-up address in addition to your destination address. In addition, geolocation data will be collected during the ride via the driver and linked to your account, even if you do not authorize the collection of your geolocation data by TAMA RIDER. Geolocation is a technical requirement of the application to work.

 

Device information

TAMA RIDER may collect data about the devices you use to access our services, including device model, IP address, operating systems and versions, software, file names and versions, language preferences, advertising identifiers, serial numbers, geographical data and mobile network data.

 

Transaction data

We collect information about transactions related to your use of our services, including the types of services you have ordered, the details of the order, the date and time of the services, the amount invoiced, the distance travelled, the itinerary and the payment method .

 

Data communications

We allow riders and drivers to communicate with each other and with TAMA RIDER via phone call or text message. To provide this service, TAMA RIDER receives information relating to calls or text messages, including the date and time of the interaction but does not have any access to the content of the communications. TAMA RIDER may use this information for analysis purposes in order to improve the technical performance of the application. The rider can communicate any technical problem encountered with the use of the platform directly to TAMA RIDER via the application.

 

Ratings/comments

We collect the ratings that riders and drivers have the possibility to give to each other after a ride.

 

Cookies and similar identification technology

Cookies are small text files that are stored in your browser or on your device by websites, applications, online media and advertisements. They recognize the device of a user.

 

TAMA RIDER may use cookies and similar technologies, in particular for (i) user authentication, (ii) registration of user preferences and settings, (iii) generating statistics, (iv) evaluating publicity campaign performances and (v) analyzing traffic and trends, and more generally understanding the browsing behaviors and interests of the users of our services.

You can deactivate the use of cookies by selecting the appropriate settings on your browser. This may however prevent the use of certain features of TAMA RIDER services.

 

 

2) Purpose of the data collection

We collect your personal data for the following purposes:

The conclusion and execution of the contract/your use of the application

We collect and process your personal data to create and update your client account and generally to allow your use of the TAMA RIDER platform by putting you into direct relationship with transportation service providers.

We obtain the riders payment information to process the payment of the transportation services provided by the drivers.

We also use your personal data to communicate with you in connection with your use of the TAMA RIDER application/platform, assist you and respond to your requests but also to inform you about new features and updates of the application or other TAMA RIDER services.

We collect data on the itineraries taken by drivers and passengers to calculate the effective amounts due for the completed rides.

The protection of legitimate interests

Personal data may also be processed to protect legitimate interest of TAMA RIDER, for example to investigate fraudulent payments and detect them or for the exercise of legal rights and defenses in litigation.

 

TAMA RIDER marketing communications

We use your e-mail and phone number to notify you of new products or send promotional offers, if you have agreed to it when you created your account. We may customize our communications depending on how you use TAMA RIDER (frequency, trips, payment method). If you no longer wish to receive our communications, you can click on the “Unsubscribe” link at the end of our communications or under “Settings” in the TAMA RIDER application.

 

 

3) Transmission of personal data

Your personal data may be transmitted to the following persons or entities:

drivers

Rider data is disclosed to the driver who has accepted the ride ordered by you via the TAMA RIDER application. In this case, the driver will see the first name, the photograph if there is one and the geolocation of the rider, if it has been activated. The driver can contact the rider by phone, or SMS but without having access to his telephone number which remains anonymous.

Customer account holder

If you use a client account associated with another person with his/her authorization, we can transmit the information about your rides to the holder of such account.

Third party service providers

We do not share your personal data with any unauthorized third party. Our employees only have access to the data they need to fulfill contractual and legal obligations. TAMA RIDER may hire service providers or agents to provide services on behalf of TAMA RIDER, including the management of the websites, the application and the services provided to you. These third parties may have access to your personal data and process it when providing these services. TAMA RIDER requires these third parties (who may reside outside the country from which you accessed the website or the service) to comply with all applicable data protection laws and security requirements relating to your personal data. TAMA RIDER does not transmit your personal data to third parties who intend to use it for direct marketing purposes unless you explicitly authorize it.

group companies

To operate the TAMA RIDER services or functionalities, personal data may be disclosed to TAMA RIDER group companies and partners. The processing of personal data by the companies and partners of the TAMA RIDER group will be done under the same conditions as those set out in this privacy statement.

 

4) Rights of the persons concerned

You can access and update the personal data of your client account at any time via the TAMA RIDER application.

You can also at any time:

ask us to update, correct or complete the data we hold relating to you;
withdraw your consent for the processing of your data for a specific purpose;
ask us to delete or erase your data from our systems;
limit or oppose the processing of your data;
ask us to provide a copy of the personal data we hold relating to you in an easy to read electronic format or to transfer this data directly to a third party designated by you.
To exercise the above rights, and for any other questions or comments regarding this Privacy Policy, please contact us by e-mail at admin@hongkonglightup.com or by post addressed to HKLU enclosing proof of your identity along with your request.

TAMA RIDER reserves the right, in case of a legal procedure and on request of a magistrate, to transmit all demanded data linked to the wrinkles, the driver and its client.

Please note that we may be required to keep some of your personal data as part of our legal and contractual obligations even after you have requested its deletion. In addition, the deletion of your personal data may have the effect of preventing you from continuing to use the services.

Finally, if applicable, you have the right to lodge a complaint with a competent regulatory authority for data protection issues.

 

5)Security

TAMA RIDER takes the appropriate technical and organizational measures to protect your personal data and we only store such data on secure servers. The application and the site are protected by state-of-the-art technology against loss, destruction, manipulation of data, access to it and modification or disclosure by unauthorized persons.

In principle, the data communicated via the Internet platforms made available by TAMA RIDER are transmitted in encrypted form.

When you send us information via the Internet or other electronic communication media, there is always a risk that it may be lost, damaged or manipulated. This is done at your own risk.

If we become aware of a security breach, we will notify the affected users so that they can take appropriate action.

 

6) Storing your data

We process and store your personal data for the duration required by the applicable legal and contractual provisions.

Your personal data will be stored as long as you have an active customer account. If you close your account, the personal data will be removed from our database unless this data is to be kept for legal or accounting purposes, dispute resolution or fraud prevention.

Please note that deleting the TAMA RIDER application from your device does not automatically delete your personal data.

 

7) Permissions

We are using the following permission set for only input purposes. These permissions are not used to store any type of personal information from the user.

android.permission.CAMERA

android.permission.READ_PHONE_STATE

android.permission.GET_ACCOUNTS,

android.permission.READ_CONTACTS

Above authorizations are utilized distinctly to catch data from the camera, perused telephone state, and read contact for perusing contact subtleties for a crisis call. Information of client taking under authorization is appropriately secure and under law of google consents.

 

Location Permission Statement:

1) ACCESS_FINE_LOCATION

2) ACCESS_COARSE_LOCATION

3) ACCESS_BACKGROUND_LOCATION

 

1) ACCESS_FINE_LOCATION & 2) ACCESS_COARSE_LOCATION

Above permission is used for access location after allowing the user for accurate delivery of the product to door of customer. Location service is used under the privacy policy of Google Play Developer Program Policies. We don't share any type of location data or customer information for any additional resources. we ensure to the customer for safe and accurate delivery with privacy taking under an authorization is appropriately secure and under the law of google consents.

 

3) ACCESS_BACKGROUND_LOCATION

Above the location background, permission is used for tracking on the user side. Location service is used under the privacy policy of Google Play Developer Program Policies. We don't share any type of location data or customer information for any additional resources taking under an authorization is appropriately secure and under the law of google consents.

 

CONTACT INFORMATION

We welcome your comments regarding this privacy statement at the contact address given at the App. Should there be any concerns about contravention of this Privacy Policy, we will employ all commercially reasonable efforts to address the same. The terms in this Policy may be changed by us at any time. Should you have concerns regarding this Policy or the Services that we offer, please feel free to write to us.

 

IN WITNESS WHEREOF, all users or visitors of the App agree that they have read the terms mentioned in this Privacy Policy and agree to be bound by them for as long as they continue to either use the App or avail Services of the Company.

______________

 

​本聲明更新連結:https://www.tamataxi.com/privacy-policy